Mike Errington, the chief of technology at RBS, may be forced to step down due to a computer glitch that hit the company earlier…
Right at the beginning of the financial crisis, the government used billions of pounds to stop banks going bust, pouring a total of £66billion…
The Spanish-based bank Santander have set aside £232 million for what they are calling “historic customer contact issues”, though they have not given any…
Ever since the financial crisis began rocking the world in 2008, there have been repeated calls to reduce the power of the most influential high street banks in Britain.
As signs of economic improvement begin to appear, the Bank of England’s Monetary Policy Commission has decided to hold off on engaging in more quantitative easing
The consumer advocate and product comparison company Which? have joined forces with Andrea Leadsom to advocate that banks create portable account numbers,
In the first six months of 2012, the major banks saw the number of complaints against them that were made to the Financial Ombudsman Service rocket.
The lid has just been lifted on the incentive scheme that Lloyds TSB uses to push its staff into selling customers extras and packages that they do not want and likely don’t need.
Barclays have been highlighted as having a particularly negative culture among their staff and their management, with issues like PPI mis-selling and the more recent Libor rigging scandal
The Bank of England’s policy of quantitative easing is not only not working but is also making a lot of people worse off according to a new report from economic consultancy firm CEBR.